Limited Lifetime Warranty

                                                       OTTO WORKS COLLISION CENTER
                                                                ~WRITTEN WARRANTY~

THIS CERTIFICATE assures the repairs to which you and "Otto Works Collision Center" have agreed on have been completed.  We guarantee the work performed at "Otto Works Collision Center" so long as said vehicle shall remain under the present ownership.  Items on the repair order, such as Sublet Work or Sublet Labor, are subject to the guarantee of those suppliers.  This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse.  Specifically excluded from this written warranty are rust coming through the metal, scratches, gravel, asphalt and tar marks acquired from driving conditions.  Also not included in this written warranty are weather and storm related conditions such as hail, sleet, snow, sand and wind debris damage.  This is a fragmented four part Written Warranty, and specific additional stipulations pertaining to each fragmented part are stated hereafter:

  • METALWORK: "Otto Works Collision Center" provides a Lifetime Written Warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration.  The Shop will, at its sole option, repair and re-paint any metalwork warranted hereby.
  • PAINTING, STRIPES AND DECALS:  "Otto Works Collision Center" provides a Lifetime Written Warranty on painting-related priming and painting work against solvent blistering, peeling, hazing and excessive loss of pigmentation; and, a One (1) Year Written Warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed.  The Shop will, at its sole option, re-prime, re-paint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby. Paint Warranty is valid only when paint is applied over original factory finishes that are free of defect.
  • MECHANICAL REPAIRS:  "Otto Works Collision Center" provides a One (1) Year or 12,000 Miles Written/ Warranty on all mechanical repairs pertaining directly to original collision damage, excluding suspension, air conditioning or other electrical assemblies or components.  The Shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.
  • PARTS: "Otto Works Collision Center" guarantees that parts or materials used are of the first quality.  Those parts or materials are subject to the guarantee of that supplier.  We will assist you in handling any claim under the supplier's guarantee.

SPECIFICALLY EXCLUDED are incidental costs, such as towing fees, car rental charges, travel expenses or assemblies or components which are not specifically covered by this WRITTEN WARRANTY, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in this WRITTEN WARRANTY.

THIS WRITTEN WARRANTY shall not be varied, supplemented, qualified or interpreted by any course of dealings.
THIS WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by the above named shop.  This warranty is not transferable.

The Repair Process
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Things to know before repair

You have the right to have your vehicle repaired at the shop of your choice, regardless of who you are insured by.
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By law, you are only required to obtain ONE repair estimate.
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Your car is the second largest investment you are likely to make.  Preserve its value and your safety by having it repaired professionally.
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Never drive a car that could be unsafe because of damaged parts, broken glass or missing and or broken lights.  Read All Tips

You are entitled to have your vehicle restored to pre-accident condition.  Read All Tips

Choose a shop that has uni-body repair equipment and certified I-CAR technicians.

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Ask what type of payment will be required upon completion of repairs.  Read All Tips

Ask what the warranty is on the repairs.  Your insurance company does not guarantee repairs.  Read All Tips

 OTTO WORKS COLLISION CENTER has a Limited Lifetime Warranty on all body and paint processes, the parts Manufacturer carries a twelve (12) month or 12,000 mile warranty.  Read All Tips

Contact Info

  • Otto Works Collision Center
    10132 E. Apache Trail Apache Junction, AZ 85120
  • Tel: (480) 357-6700
  • Fax: (480) 357-6701

Company Information


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